Patient Participation Group

In 2014-15 The Haider Practice signed up to a national initiative, the Patient Participation Enhanced Service (ES). The aim of this body of work is to engage patients, encourage feedback with the goal of hopefully improving our services and how we work.

The patient group and the practice reflected on feedback we had received through a variety of different mediums. As a collective we identified three main priority areas in which to focus on.

Throughout the year we worked on these areas, implementing change agreeing outcomes and feeding back to the patient group along the way.

Patient Participation Group (PPG) is normally made of practice staff and patients that are representative of the practice population. In some cases, the PPG could be facilitated by patients with no practice involvement. The main aim of the PPG is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by the practice.

Using the PPG, GP practices are encouraged to promote the proactive engagement of patients and to seek views from practice patients through the use of local practice surveys. The outcomes of the engagement and the views of patients are published below if this practice has a PPG.

Patient Participation Enhanced Service